In today’s world almost everything has an online component, from paying bills and applying for jobs to virtual medical visits and socializing with friends. But as we continue the progression into the digital age, many older adults and economically disadvantaged households are being left behind, often because they don’t have access to the tools and skills needed to function in a technology-driven world.
Allison Bratcher, who serves as the new digital navigator at Pauls Valley’s Nora Sparks Warren Library, is hoping to help bridge that digital gap.
Bratcher will be working with library patrons who need help with things like learning basic technology skills, setting up email accounts, or navigating online. She can also help them find discounts or other assistance programs they may qualify for that will provide access to affordable internet service and devices such as laptops, tablets or desktop computers.
“Allison is that bridge to help them find programs and assistance they are eligible for,” Library Director Shari Kendall said.
Another goal of the digital navigator position is to help with community outreach, Bratcher said. As part of that, she will be visiting local senior centers and assisted living centers to connect with senior adults and assist with any technology needs they may have.
Bratcher said she is excited for the opportunity to work with library patrons and help those who may be uncomfortable with technology overcome barriers to successfully navigating online. It’s a role that is not entirely new to her though. While in college she worked with the Information Technology department at her school, helping older, non-traditional students with things like accessing online classes and coursework.
The library’s digital navigator position is made possible by a grant from AARP and is funded through the end of the year.
“If it is successful, we’ll see if we can expand it into next year,” Kendall said.
The library already has a grant through AARP and OSU that allows them to make mobile hotspots available for check out to patrons who have a library card in good standing. Hotspots can be checked out for a week at a time, totally free, and can support up to 10 devices with unlimited data.
Bratcher is available to assist library patrons Monday, Wednesday and Friday mornings at the Nora Sparks Warren Library, 210 N. Willow. She is also available by appointment. For more information contact the library at 405-238-5188.
